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The situation and news surrounding the Coronavirus is changing on a daily basis, as are our learnings and understanding of the measures required to slow its spread. As we have seen in China, in Italy and elsewhere in the world, local governments are identifying their own response path - with ours, in the UK, being developed under the guidance of our Chief Medical Officer and scientific analysts.

Whilst our advice for customers is always guided by the Foreign and Commonwealth Office, Sunvil's experienced operations team are also monitoring the latest advice from the World Health Organisation (WHO) and Industry bodies, and are in regular dialogue with our colleagues on the ground in resort. The health and safety of our customers is paramount.

We understand that you may have questions concerning your confirmed holiday or proposed trip and have compiled a short Q&A below. Any further questions, please do not hesitate to contact us on 020 8232 9780.

1. What happens if my holiday plans are affected? Of those destinations featured by GIC The Villa Collection, as of Friday 13 March, the Foreign and Commonwealth Office (FCO) has only noted travel restrictions on those travelling to/from Cyprus. From 14 March, the Republic of Cyprus government will be imposing stricter measures on UK nationals entering Cyprus. All UK nationals arriving in Cyprus from that date should self-isolate for 14 days. Those who are due to leave the country before the end of 14 days may do so provided they do not display symptoms. The above measures are expected to remain in place until further notice.

Where changes to holiday plans are required, we will work with you to find the most suitable resolution including the postponement of your trip or a change to the destination of travel. We have always treated our clients as individuals and this situation is no different.

2. What happens if the FCO travel advice changes whilst I am on holiday? GIC The Villa Collection takes full responsibility for all aspects of your holiday and our holidays are bonded by ATOL and ABTA. Should the FCO advice change, advising UK citizens to leave the country, we will work along with the relevant authorities to make necessary adjustments.

3. Can I still book a holiday with you? Yes. Our villa specialists are on the end of the phone to help design the perfect break for you and your family. You can even save up to 48% on selected Greek villa holidays in May and June, and holidays for 2021 are now on sale.

New holidays are bound by the same terms and conditions as those confirmed before the outbreak of the Coronavirus.

4. Can I cancel my holiday? Should the FCO impose travel restrictions on your holiday destination, advising against travel, and we cannot provide an acceptable alternative holiday, you will be entitled to a full refund of monies paid to us.

Our standard cancellation terms and conditions remain in place for destinations unaffected by travel restrictions. As noted above in Point 1, we would rather work with you to make alternative travel plans than for our hosts to miss out on the opportunity of introducing you to the country they call their home.

5. What can I do? Travellers are advised to read the Foreign & Commonwealth Office travel advice for the country they are travelling to, which includes a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries. You may also wish to familiarise yourself with the latest advice from the World Health Organisation.